Cookies
1. INTRODUCTION
This Cookies Policy constitutes a part of BestPay’s Privacy Policy. It is applied by Best Wallet EOOD (UIC 208076258), 1 Pop Bogomil str, Oborishte District, Office 9, Sofia – 1202, Bulgaria (BG) in day-to-day operation of the Company.
The terms “we,” “us,” and “our” refer to BestPay. The terms and definitions used in this Cookies Policy have the same meaning as the terms and definitions used in the Terms of Services and the Privacy Policy.
This Cookies Policy explains how BestPay use cookies and similar technologies to collect and store information when you visit or interact with BestPay’s website and services. These technologies help us improve functionality, measure performance, enhance user experience, and facilitate secure connections with third-party payment processors and cryptocurrency exchanges. In some cases, the use of certain cookies may be required by applicable laws or necessary to support our specified purposes. For information on how we handle personal data more broadly, please refer to our separate Privacy Policy.
2. WHAT COOKIES ARE
Cookies are text files, containing small amounts of information, which are downloaded to your browsing device, such as your computer, mobile device or smartphone, when you visit our website or use our services. Cookies can be recognised by the website that downloaded them – or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.
Cookies managed directly by us are called “first-party cookies,” while cookies set by third-party services are referred to as “third-party cookies.”
3. HOW AND WHY WE USE COOKIES & SIMILAR TOOLS
Cookies and comparable tracking technologies do more than remember a setting – they keep our platform fast, safe, and continually improving. We place (or allow our partners to place) these small data files on your device in order to:
a. Run the site smoothly — maintain core functions such as page navigation, account log-in, transaction tracking, and payment processor connections;
b. Guard against fraud and abuse — spot suspicious activity, enforce security measures, protect user transactions, and prevent unauthorized access to payment services;
c. See what resonates — learn how visitors browse, interact with onramp services, and navigate payment options so we can streamline conversion journeys and fix pain points;
d. Refine features and content — aggregate usage insights to test payment flow improvements, measure transaction success rates, and roll out enhancements to our onramp aggregation services.
4. TYPES OF COOKIES WE USE
Below is a concise breakdown of the cookie categories we use, explaining what each type does and giving a real-world example. Reviewing them will show you how cookies keep the site functioning, personalise your payment experience, and support analytics and advertising.
| Category | Description |
| Strictly Necessary | These cookies are essential for the website to operate correctly – for example, remembering your cookie choices, keeping your session active, maintaining transaction states, and facilitating connections with payment processors. (e.g. Visited Site Tracker, Transaction Session ID). |
| Functionality | These cookies remember choices like your preferred language, payment method preferences, or help tailor your experience based on your first page visit (e.g., Language Preference, First Page Tracker, Payment Method Preference). |
| Performance | These cookies help measure how visitors interact with the website and payment flows, so we can improve conversion rates, transaction success, and content based on aggregated data like page views, payment completion rates, and traffic sources (e.g., Google Analytics, Transaction Analytics). |
| Targeting | Used by advertising partners to show you more relevant ads based on your browsing activity and interest in cryptocurrency onramp services (e.g. Beeswax Visitor ID, Crypto Interest Tracker). |
| Other / Unclassified | Internal tracking cookies that log referral pages, user events, transaction attempts, or session behavior for analytics, debugging, or payment flow optimization. (e.g. Referrer Source, Payment Flow Tracker). |
5. CHANGES TO THIS POLICY
We may update this Cookies Policy from time to time to reflect changes in legal requirements, our use of cookies, improvements to our services, or updates to our third-party payment processor integrations. Please refer to the “Last updated” date at the top of this page to see when this Cookies Policy was last revised.
We encourage you to review this Cookies Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after any changes have been made will constitute your acknowledgment and acceptance of those changes.
6. CONSENT MODEL
When you visit our Website, you consent to cookies being placed on your device automatically, including some that are not strictly necessary for the basic operation of the site.
We are committed to transparency, and this Cookies Policy outlines the types of cookies we use and how you can control them. You can:
a. Delete or block cookies at any time using your browser settings;
b. Opt out of third-party cookies (e.g., Google Analytics, advertising networks) directly through their tools.
We recommend reviewing and adjusting your browser or device preferences to limit or disable cookies based on your comfort level. Please note that disabling certain cookies may impact the functionality of our payment processing services and your ability to complete cryptocurrency purchases through our platform.
7. CONTACT
If you have any questions regarding this Cookies Policy or the cookies we use, please contact us at contact@bestwallet.com.
Last revised: July 2025